Chatbot technology is growing in popularity, and many businesses are now using it to provide customer service, respond to customer queries, and even promote their products. With the introduction of the Flutter framework, developers can now integrate a chatbot API into their applications and create interactive chatbot experiences for their users. In this blog, we will discuss how to integrate a chatbot API into a Flutter app.

Chatbot API

A chatbot API is a set of programming instructions that allows developers to create a conversational interface for their applications. This interface can be used to create automated conversations with users, allowing them to ask questions and receive answers in real-time. Chatbot APIs can be used to create virtual assistants, customer service bots, and other interactive experiences.

CHATBOT WITH WISERSTEP

 Why we need to integrate chatbot API?

Integrating a chatbot API into a Flutter app can provide many benefits. The most obvious benefit is that it allows developers to create interactive experiences for their users. This can help improve customer service, as customers can get their questions answered quickly and accurately. It can also help to promote products and services, as customers can be presented with relevant information and offers.

Chatbot APIs can also help to improve the speed and accuracy of information retrieval. This is particularly important in customer service applications, where customers expect instant answers to their questions. In addition, integrating a chatbot API into your Flutter app allows you to use natural language processing (NLP) tools like speech recognition and intent classification.

Integration

Chatbot APIs can be integrated into your Flutter app by using a library. You can find libraries for various chatbot APIs online, and you can use them in your Flutter project by following these steps:

Step 1: Incorporate the Dio package into your Flutter application

The first step in integrating a chatbot into your Flutter app involves incorporating the Dio package, a powerful Dart HTTP client for making requests. This package will handle network requests for your chatbot, including sending user input to the backend and receiving responses.

Include the Dio package in your pubspec.yaml file under dependencies:

dependencies:
  # Other dependencies...
  dio: ^latest_version

Now, run the command flutter pub get in your terminal to fetch the package.

Step 2: Design system prompts and initial chatbot prompts

To make your chatbot effective, you need to create accurate and user-specific prompts. These prompts guide the chatbot’s responses and make the interaction feel more personal and accurate.

A system prompt outlines the purpose and functionality of the chatbot, while a user prompt could contain personalized information about the user, improving the chatbot’s ability to understand and serve the user.

If your chatbot is acting as a financial advisor, for example, your system prompt could explain that the bot helps users understand their financial standings, make informed investment decisions, or plan for their retirement.

On the other hand, a user prompt could contain specific information about the user, such as their income bracket, financial goals, or investment preferences. This information enhances the chatbot’s ability to provide personalized financial advice.

Step 3: Build your chatbot’s User Interface (UI)

The next step is designing your chatbot’s user interface (UI). You have the freedom to design the UI that best fits your application’s overall look and feel. The UI should include features such as options to stop generating responses, continue the conversation, clear the chat history, and end the chat.

For creating a dynamic and interactive chat, you can use Dio to stream responses. For example, you could write a function like getResponse() that sends user input to your server and starts listening for a response. The response is then added to your chat log, updating the UI.

Here’s a sample code snippet to help you get started:

late StreamSubscription s;
List<messages> _messages = [];
  void getResponse() async {
    final response = await dio
        .post(
          <api>,
          options: Options(headers: <String, String>{
            <header>,
          }, responseType: ResponseType.stream),
          data: jsonEncode(<String, dynamic>{
            <prompts and all other data>
          }),
        )
        .timeout(
          const Duration(seconds: 90),
        );
    s = response.data.stream.listen(
      (element) {
        String data = utf8.decode(element, allowMalformed: true);
        setState(() {
          _message.add(data);
        });
      },
      onDone: () {},
    );
  }

(Note: The placeholders ‘<api>’, ‘<header>’, and ‘<prompts and all other data>’ should be replaced with your own specific values).

Step 4: Message display

Design a widget to display messages. For the chatbot’s messages, you can add a small avatar to make it more interactive and human-like.

Widget _chatBubble(String message, bool isUser) {
  return Container(
    padding: EdgeInsets.all(8.0),
    margin: EdgeInsets.symmetric(vertical: 8.0),
    decoration: BoxDecoration(
      color: isUser ? Colors.purple: Colors.orange,
      borderRadius: BorderRadius.circular(10.0),
    ),
    child: Text(
      message,
      style: TextStyle(color: Colors.white),
    ),
  );
}

Step 5: Connect the chatbot to the backend

Now you need to connect your chatbot to the backend to get responses from it. You will use the dio package for this. Call the getResponse function when a new message is sent.

void _sendMessage(String message) {
  setState(() {
    _messages.add(_chatBubble(message, true));
  });
  getResponse();
}

Step 6: Testing

Finally, test your chatbot. Make sure all functionalities are working correctly and the bot responds accurately to user’s queries.

And that’s it! You have successfully integrated a chatbot into your Flutter app.

To see a live example of this kind of chatbot integration, download the Wiserstep app. It’s not only an effective demonstration of what we’ve discussed here, but it also serves as an excellent tool for managing your finances. (And who knows,  it could become your go-to app for financial planning and advice, beyond testing the chatbot!)

Remember, a great app is not just about function, it’s also about an engaging and easy-to-use interface. The steps above should guide you in making your own app more interactive and user-friendly with a chatbot feature.

Happy coding!